- Do it privately, not publicly.
- Do it as soon as possible.
- Speak to one issue at a time.
- Once you’ve made a point don’t keep repeating it.
- Deal only with behaviors the person can change.
- Avoid sarcasm.
- Avoid words like “always” and “never”.
- Present criticisms as suggestions or questions if possible.
- Don’t apologize for the confrontation.
- Don’t forget the compliments.
