The Top Ten Ways to Turn a Complainer into a Positive Person .
 
Most complainers are oblivious to the fact that they whine or complain as much as they do. By not pointing it out, you’re tolerating it.
Insist that people change their complaint into a clear request. This is incredibly easy to do! Just remind them to do it, the moment you hear them going down that path.
Ask them to become a completely positive person when with you. They’ll look at you funny, but it’s better than putting up with complaints.
Find out what is really bothering them. A complaint is usually a symptom.
Hear every complaint from people as a way to make changes. This is more than a mind set – it’s really an effective way to help people change if you’ll just hear the complaints as a person wanting to change.
Stop complaining yourself. When you stop, others stop.
Let people know that you don’t do well with complaints. “Bob, I’m so bad at hearing complaints. Let’s focus on something that you’re excited about, Okay?”
Surround yourself only with naturally positive people. Sometimes it’s just not worth trying to change people.
Focus the other person on an outcome that they really want. Try saying something like, “If you could have it exactly as you want it, tell me what that would look like.”
Look surprised when they start complaining. Say something like: “Why, Bro. George, I never knew you to be a complainer! This must really be bad!”