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It's Not a People Problem - It's a Situation Problem
By: James Smith

Often times in ministry we feel that the problems we face in the church are usually people problems. After all we are in the business of ministering to people. So when a problem arises it must be a people problem - right? Not always. Too often, but thankfully, a problem is not as it seems. It's not ALWAYS a people problem. Let's face it. People problems are a hassle. Dealing with personalities and character flaws is exhausting. Sadly, many Pastors and Ministers simply stop trying to improve the ministry capacity of their congregation simply because they have grown tired of trying to change the behaviors of people to create positive change. Do you feel that people are most often the problem in your ministry? If so, you are among the majority of pastors and ministers. Would you be interested to find that not all problems are people problems? In fact, many of the situations that we believe are people problems are simply situation problems. Here's an example of a situation problem: The person who is the lead minister over your churches Greeters ministry is growing frustrated. Too often, the people they employ to greet guests are calling at the last minute to say they cannot be a "greeter" that Sunday morning. This is very frustrating for the lead minister as they thought they had everything under control. Their work was done...everyone was in place. But now at the last minute, there is confusion and worse yet, disappointment in people. This all creates another host of problems, as now the faithful few who the lead minister is about to call upon to "fill in" for the absentee are about to become burdened with the constant chore of being a greeter. These gracious people have limited patients too. If constantly obliged upon, they are going to begin to experience resentment at those who are "calling off" all the time. Worse yet, they are going to begin to feel frustration at their fearless leader who is once again asking them to fill in for someone else. This all sounds like a people problem doesn't it? You might be surprised to find however, that it is not a people problem at all. Well, it can certainly develop in to a people nightmare if not corrected, but to correct it is very simple. You can change this whole situation without dealing with any of the individuals directly. You don't have to meet with these people and constantly motivate them towards change or attitude corrections. What you have is not a people problem - it's a situation problem! So forget about the people for a moment and fix the situation. The situation is that you need to create commitments (policies) that will help curb first of all the ease at which a member of the Greeters team is able to call off. When a person volunteers to be on the greeters ministry, have a short meeting with them to go over the commitments that each of the greeters corporately agree to. Put these in writing and ask the new recruit to check off that they agree to these things and have them sign at the bottom of the page to signify that they will earnestly commit themselves to accomplish the goals of the commitment sheet. Here is an example of some of the goals that you could use. I (Your Name) 1. Do promise that I will to the best of my ability arrive at the church 30 minutes before service. 2. Will present myself to our guests with a smile and loving greeting that reflects the kind of welcome that our church would want to extend to each of our guests. 3. Will endeavor to always be present on my scheduled days to serve so as to not put an undue hardship on my leaders or those who would need to serve if I were unable to do so. As time goes on, meet with your greeters occasionally to reward them for adhering to the commitments they agreed to. If one of your team members is unable to continue to commit to the policies, simply move them laterally to a place of ministry within the church where their level of availability will not pose a problem. In addition to a few policies like this, one could also have in reserve a small group of people who only serve as fill-ins for when the inevitable occurs. These people are not regular greeters, but rather substitutes ready to be used when called upon. This way, when a person calls off, you will not be burdening the already faithful few who are doing their best to serve and who do not deserve to have additional burdens placed upon them. I'm sure you get the idea. By changing the situation, you can alleviate most all of your people problems in this scenario. Through the years, we have all seen horrific people problems that did not start out as people problems. They were simple situation problems that if dealt with early on, could have easily been healed. Left undealt with however, they too often grow into people problems, which ultimately harm the church. Identifying which problems are people problems and which ones are situation problems can often times be a bit confusing as our vision is blurred by personalities and hurt feelings of individuals. By taking a step back and analyzing the situation, you may be able to identify ways to cause the situation to change which will cause your people problems to diminish. If you feel that a certain problem is a situation problem, but are unable to determine how to resolve it, ask someone who is not so close to the people involved to give you some advise on how to correct the situation that has evolved. Ask yourself: Is this a people problem or is it a situation problem? If you feel it is a people problem, is it possible that it started out as a situation problem but has escalated into a people problem. If it has, address the situation before you address the people. Apologize for creating or allowing the situation that has enabled this people problem. Then allow the people to join another area of ministry in the church if they feel it would best help them to heal from the problem. Don't let them take a backseat however. Help them find a new exciting place in the church to serve. If allowed to retreat from ministry at this point, it will be very hard to get these people back into a mindset to serve. When you determine what kind of problem you have, you are on your way to correcting it. You may find that the solution is much easier to implement if it is a situation problem and not a people problem.
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Building a Team: What to Look for in Potential Leaders
It is critically important who you surround yourself with. The men and women you choose to help you reach your goals will make or break you. Here's a few things to look for in potential leaders.
1. Look for people who can make things happen.
Most of the time, you have to take people at their word. The fortunate aspect to this is when you do hire them, you know within a few days, sometimes hours, if they can make things happen or not. At that time you can make the necessary decision.
This application is not always possible in ministry, but the advice is still the same; Watch what people do more than listening to what they say. Actions always speak louder than words. People that make things happen seldom make excuses. Instead they create their own opportunities when none might have existed.
2. Look for people who can influence others.
A person's ability to make things happen is directly related to their ability to lead people. This is called influence. Whether a church ministry leader or a construction crew leader, a leader must be able to influence and persuade people.
When you are selecting a potential leader, don't just look at the person, but look at all of the people that person influences. The more people they influence, the greater leadership potential they have.
Here is a good question to ask; What kind of people do they influence? Do they influence other leaders? Or do they influence followers? A person who can influence leaders has much greater potential than a person who can only influence followers.
Influence also includes how they treat people. Do they respect people? Do they have a genuine love for people? Do they treat people right?
3. Look for people who can equip others.
It is one thing to persuade and influence others. It is another thing to equip them with the necessary tools and training to succeed. Most of the people in your church will need to be trained and equipped in order to succeed. If the leaders you choose cannot equip and empower their followers, then they will ultimately be standing alone at the end of the day.
[ read more...]
Building a Team: What to Look for in Potential Leaders
It is critically important who you surround yourself with. The men and women you choose to help you reach your goals will make or break you. Here's a few things to look for in potential leaders.
1. Look for people who can make things happen.
Most of the time, you have to take people at their word. The fortunate aspect to this is when you do hire them, you know within a few days, sometimes hours, if they can make things happen or not. At that time you can make the necessary decision.
This application is not always possible in ministry, but the advice is still the same; Watch what people do more than listening to what they say. Actions always speak louder than words. People that make things happen seldom make excuses. Instead they create their own opportunities when none might have existed.
2. Look for people who can influence others.
A person's ability to make things happen is directly related to their ability to lead people. This is called influence. Whether a church ministry leader or a construction crew leader, a leader must be able to influence and persuade people.
When you are selecting a potential leader, don't just look at the person, but look at all of the people that person influences. The more people they influence, the greater leadership potential they have.
Here is a good question to ask; What kind of people do they influence? Do they influence other leaders? Or do they influence followers? A person who can influence leaders has much greater potential than a person who can only influence followers.
Influence also includes how they treat people. Do they respect people? Do they have a genuine love for people? Do they treat people right?
3. Look for people who can equip others.
It is one thing to persuade and influence others. It is another thing to equip them with the necessary tools and training to succeed. Most of the people in your church will need to be trained and equipped in order to succeed. If the leaders you choose cannot equip and empower their followers, then they will ultimately be standing alone at the end of the day.
[ read more...]
Money Matters - Basic Causes Of Financial Difficulties
Most people have problems with finances, but they just don’t know why.
According to the latest surveys, over one-half of all families in America are presently experiencing financial difficulties. And the real truth is many do not seem to know why they are having these difficulties. If these type problems are so common, then it would be important to understand the reasons they exist.
The following is a listing of some reasons of financial difficulties. This listing can be a means of educating oneself in these most critical areas.
- Failure to follow scriptural principles. The Bible is full of guidelines regarding financial principles. In fact, one half of all parables and one out of six verses in the New Testament deal with stewardship. Get the Bible and start an in-depth study of the guidelines and principles in the Word of God.
- Failure to identify priorities. A person and family must identify their priorities if they are ever going to be successful in their financial life.
- Failure to discipline. This horrible word causes people more problems than anything else in the world. Discipline must be exercised in every phase of a person’s life and in the world of finances it is critical.
- Failure to establish goals. A person who has no goal is a person without direction. A person without direction is going nowhere. A person must establish the financial goal for themselves if they ever want to arrive at a successful financial position in life.
- Failure to control spending. A written control is necessary to control impulsive spending. Limits must be established and kept.
- Failure to establish a budget. A budget is not a nervous breakdown on paper. It is a clear guideline of where your money comes from and where it goes. Do not negate the importance of a written budget…it is vital to anyone’s financial success.

Money Matters - Basic Causes Of Financial Difficulties
Most people have problems with finances, but they just don’t know why.
According to the latest surveys, over one-half of all families in America are presently experiencing financial difficulties. And the real truth is many do not seem to know why they are having these difficulties. If these type problems are so common, then it would be important to understand the reasons they exist.
The following is a listing of some reasons of financial difficulties. This listing can be a means of educating oneself in these most critical areas.
- Failure to follow scriptural principles. The Bible is full of guidelines regarding financial principles. In fact, one half of all parables and one out of six verses in the New Testament deal with stewardship. Get the Bible and start an in-depth study of the guidelines and principles in the Word of God.
- Failure to identify priorities. A person and family must identify their priorities if they are ever going to be successful in their financial life.
- Failure to discipline. This horrible word causes people more problems than anything else in the world. Discipline must be exercised in every phase of a person’s life and in the world of finances it is critical.
- Failure to establish goals. A person who has no goal is a person without direction. A person without direction is going nowhere. A person must establish the financial goal for themselves if they ever want to arrive at a successful financial position in life.
- Failure to control spending. A written control is necessary to control impulsive spending. Limits must be established and kept.
- Failure to establish a budget. A budget is not a nervous breakdown on paper. It is a clear guideline of where your money comes from and where it goes. Do not negate the importance of a written budget…it is vital to anyone’s financial success.

To Be An Effective Leader
In his book The Next Generation Leader, Andy Stanley offers 5 valid points to consider if you desire to be an effective leader. We highly recommend this book to anyone in a leadership position.
- Face it, you are not as good as you could be. So what are you going to do about it? The only way to go farther, faster, is to engage outside help. You can maximize your leadership potential by getting a coach...or two.
- Find someone to observe you in a variety of leadership settings. Outside input is critical. Even if you could watch yourself in a mirror twenty-four hours day, you would never see yourself as others see you.
- Select a coach who has no axe to grind and not reason to be anything except brutally honest. He need not be an expert in your field. What your coach must be able to do , however, is put himself in the shoes of those who are influenced by your leadership.

To Be An Effective Leader
In his book The Next Generation Leader, Andy Stanley offers 5 valid points to consider if you desire to be an effective leader. We highly recommend this book to anyone in a leadership position.
- Face it, you are not as good as you could be. So what are you going to do about it? The only way to go farther, faster, is to engage outside help. You can maximize your leadership potential by getting a coach...or two.
- Find someone to observe you in a variety of leadership settings. Outside input is critical. Even if you could watch yourself in a mirror twenty-four hours day, you would never see yourself as others see you.
- Select a coach who has no axe to grind and not reason to be anything except brutally honest. He need not be an expert in your field. What your coach must be able to do , however, is put himself in the shoes of those who are influenced by your leadership.

Trouble Can Be Such A Friend!
I am sure that most of those reading the title will think I have lost it for sure. However, I feel I have found it: While we seem to waste so much energy trying to avoid problems, troubles and things we deem unpleasant, the truth is—Trouble has built within it a blessing for all who will deal with it honestly. Trouble can surely reveal ourselves quite painfully and quickly, to say the least. Trouble has a way of making us reach beyond our small, imposed limitations and really allows for the accomplishment of so much more.
Difficulty is not a dirty word. We are made strong by what we are forced to face, not by what we have managed to side-step and avoid. Trouble has within itself a CHALLENGE we all need, to propel us into a higher level and to tap into our Latent Potential laying dormant. We all have a built-in desire to just coast. To do what has to be done and take life easy. This has never been the Way Of God. He has always managed to put His people into some tough situations, yet He always brings them out—and much better, I might add.
Various trials and tests are never sent to us, so we can crash and fail, but rather to educate us about the weak areas of our lives. These trials reveal the Power Of God that is available for the asking.
[ read more...]
Trouble Can Be Such A Friend!
I am sure that most of those reading the title will think I have lost it for sure. However, I feel I have found it: While we seem to waste so much energy trying to avoid problems, troubles and things we deem unpleasant, the truth is—Trouble has built within it a blessing for all who will deal with it honestly. Trouble can surely reveal ourselves quite painfully and quickly, to say the least. Trouble has a way of making us reach beyond our small, imposed limitations and really allows for the accomplishment of so much more.
Difficulty is not a dirty word. We are made strong by what we are forced to face, not by what we have managed to side-step and avoid. Trouble has within itself a CHALLENGE we all need, to propel us into a higher level and to tap into our Latent Potential laying dormant. We all have a built-in desire to just coast. To do what has to be done and take life easy. This has never been the Way Of God. He has always managed to put His people into some tough situations, yet He always brings them out—and much better, I might add.
Various trials and tests are never sent to us, so we can crash and fail, but rather to educate us about the weak areas of our lives. These trials reveal the Power Of God that is available for the asking.
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Eight Refocusing Questions
Every Church needs to answer the following eight strategic questions:
1. Why do we exist as a church? (Biblical Purpose)
2. How has God worked in our past? (Ministry Milestones)
3. Whom has God called us to reach? (Ministry focus)
4. Who has God shaped us to be? (Core Values)
5. Where is God leading us in the future? (Vision)
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Eight Refocusing Questions
Every Church needs to answer the following eight strategic questions:
1. Why do we exist as a church? (Biblical Purpose)
2. How has God worked in our past? (Ministry Milestones)
3. Whom has God called us to reach? (Ministry focus)
4. Who has God shaped us to be? (Core Values)
5. Where is God leading us in the future? (Vision)
[ read more...]
Smile, You're on the Platform!
"...happy is that people, whose God is the LORD." (Psalm 144:15)
Allen Funt, creator and original host of the landmark television series Candid Camera, perfected an art that has entertained people for over 60 years. From a humble start on radio in 1947, he used hidden microphones and cameras to catch unsuspecting people worldwide—all in the spirit of fun. The show's famous tag line—"Smile! You're on Candid Camera!"—is universally known.
Somebody is always watching you, so why not smile. All too often, we’ve all been in church services where the people who were on the platform, hardly ever smiled. In some of these instances, I personally knew these people and knew that they had a great sense of humor and personality, but watching them from the audience I realized that they hardly ever smiled while on the platform. I know that there are times of deep worship when there is crying and weeping before the Lord. I'm not talking about these instances. What I am referring to are all of the other times while on the platform. Most of the time our musicians and singers are on the platform for most, if not all, of the service. Pastors and other spiritual leaders usually sit on the platform for all of the service also. Spending all of this time in front of the congregation becomes second nature to us and we develop the bad habit of not smiling. Sometimes while leading worship service, preaching or even singing, we scrunch up our face and it looks like we are mad at something or that we are in a bad mood. All the while, we may be in the best mood ever but it comes across to the audience in a different way.
A smile is an inexpensive way to change your looks. ~Charles Gordy
"If you're happy and you know it then your face will surely show it." In fact, all of the leadership of the church represents who the church is to the congregation and also to the guests. If you are the greeter who stands at the front of the church and welcomes everyone into the sanctuary, you definitely should be smiling. You are the first face that members and guests see and it should be a happy, welcoming face. If you are a Sunday School teacher, make a conscious effort to smile, whether you are teaching that Sunday or not. If you are a musician in the church who is normally on the platform but maybe you have the service off and are sitting in the congregation, make sure you are still smiling. You would be surprised who is watching you to see who you are whenever you aren't in front of everyone.
[ read more...]
Smile, You're on the Platform!
"...happy is that people, whose God is the LORD." (Psalm 144:15)
Allen Funt, creator and original host of the landmark television series Candid Camera, perfected an art that has entertained people for over 60 years. From a humble start on radio in 1947, he used hidden microphones and cameras to catch unsuspecting people worldwide—all in the spirit of fun. The show's famous tag line—"Smile! You're on Candid Camera!"—is universally known.
Somebody is always watching you, so why not smile. All too often, we’ve all been in church services where the people who were on the platform, hardly ever smiled. In some of these instances, I personally knew these people and knew that they had a great sense of humor and personality, but watching them from the audience I realized that they hardly ever smiled while on the platform. I know that there are times of deep worship when there is crying and weeping before the Lord. I'm not talking about these instances. What I am referring to are all of the other times while on the platform. Most of the time our musicians and singers are on the platform for most, if not all, of the service. Pastors and other spiritual leaders usually sit on the platform for all of the service also. Spending all of this time in front of the congregation becomes second nature to us and we develop the bad habit of not smiling. Sometimes while leading worship service, preaching or even singing, we scrunch up our face and it looks like we are mad at something or that we are in a bad mood. All the while, we may be in the best mood ever but it comes across to the audience in a different way.
A smile is an inexpensive way to change your looks. ~Charles Gordy
"If you're happy and you know it then your face will surely show it." In fact, all of the leadership of the church represents who the church is to the congregation and also to the guests. If you are the greeter who stands at the front of the church and welcomes everyone into the sanctuary, you definitely should be smiling. You are the first face that members and guests see and it should be a happy, welcoming face. If you are a Sunday School teacher, make a conscious effort to smile, whether you are teaching that Sunday or not. If you are a musician in the church who is normally on the platform but maybe you have the service off and are sitting in the congregation, make sure you are still smiling. You would be surprised who is watching you to see who you are whenever you aren't in front of everyone.
[ read more...]
Take Time For What Matters
Understand the value of your time. In the corporate world, managers are encouraged to assess the actual dollar value of their time. This helps the person and their staff understand that time equals money. As much as the church is not focused on money as the corporate world is, a minister should understand that his time is very valuable and it is limited.
Invest your time wisely. Understand that you only have so much time to invest in a given ministry, project or person. Make the best use of it. Don’t allow distractions or other people’s agendas to keep you from staying on track. A minister should be allowed the same courtesy as any other professional when it comes to his time.
Think of your time like you think of your money. You would never think of investing your money unwisely or just wasting it on every person would ask you for it. You would consider wisely where it should be spend and on who. Time is more valuable than your money, invest it wisely.
Set aside time each day to prioritize the demands on your time. Yes, you should be allowed to decide how your time should be spent. Prioritizing the demands of your time will allow you to spend time in areas where it is most needed and where the greatest return will come from it.
[ read more...]
Take Time For What Matters
Understand the value of your time. In the corporate world, managers are encouraged to assess the actual dollar value of their time. This helps the person and their staff understand that time equals money. As much as the church is not focused on money as the corporate world is, a minister should understand that his time is very valuable and it is limited.
Invest your time wisely. Understand that you only have so much time to invest in a given ministry, project or person. Make the best use of it. Don’t allow distractions or other people’s agendas to keep you from staying on track. A minister should be allowed the same courtesy as any other professional when it comes to his time.
Think of your time like you think of your money. You would never think of investing your money unwisely or just wasting it on every person would ask you for it. You would consider wisely where it should be spend and on who. Time is more valuable than your money, invest it wisely.
Set aside time each day to prioritize the demands on your time. Yes, you should be allowed to decide how your time should be spent. Prioritizing the demands of your time will allow you to spend time in areas where it is most needed and where the greatest return will come from it.
[ read more...]
Ten Principles for Getting Along With Difficult People
- Maintain your confidence by being in right relationship with God. You can’t be objective or discerning if you’re not in good standing with God. A strong relationship with God gives you the grace and confidence to deal properly with difficult people.
- Remember over- reacting will only accentuate the conflict and confuse the issue.
- Hold realistic expectations. Make sure the difficult person can reach your expectations. You may be expecting him to do or be something that is impossible.
- Quit trying to change the difficult person. Give up your rights and expectations regarding this person. Accept the fact that you can’t change him, but you can change your reactions to him.
- Refuse to play his games. He may attempt to use you or make you feel guilty or obligated. Recognize the emotional games, and don’t participate.
- Don’t allow yourself to become the difficult person’s slave. Be honest with yourself and learn to say no.
- Keep a proper spirit and attitude. Maintaining credibility is the greatest struggle. Don’t let bitterness, anger, or resentment grow.

Ten Principles for Getting Along With Difficult People
- Maintain your confidence by being in right relationship with God. You can’t be objective or discerning if you’re not in good standing with God. A strong relationship with God gives you the grace and confidence to deal properly with difficult people.
- Remember over- reacting will only accentuate the conflict and confuse the issue.
- Hold realistic expectations. Make sure the difficult person can reach your expectations. You may be expecting him to do or be something that is impossible.
- Quit trying to change the difficult person. Give up your rights and expectations regarding this person. Accept the fact that you can’t change him, but you can change your reactions to him.
- Refuse to play his games. He may attempt to use you or make you feel guilty or obligated. Recognize the emotional games, and don’t participate.
- Don’t allow yourself to become the difficult person’s slave. Be honest with yourself and learn to say no.
- Keep a proper spirit and attitude. Maintaining credibility is the greatest struggle. Don’t let bitterness, anger, or resentment grow.

How Much is Your Belt Worth?
Jeremiah 13:1-7
1Thus saith the LORD unto me, Go and get thee a linen girdle, and put it upon thy loins, and put it not in water.
2So I got a girdle according to the word of the LORD, and put it on my loins.
3And the word of the LORD came unto me the second time, saying,
4Take the girdle that thou hast got, which is upon thy loins, and arise, go to Euphrates, and hide it there in a hole of the rock.
5So I went, and hid it by Euphrates, as the LORD commanded me.
6And it came to pass after many days, that the LORD said unto me, Arise, go to Euphrates, and take the girdle from thence, which I commanded thee to hide there.
7Then I went to Euphrates, and digged, and took the girdle from the place where I had hid it: and, behold, the girdle was marred, it was profitable for nothing.
In the passage above, we find the Lord telling Jeremiah to go and get a belt and wear it. He then tells him to take his belt and go to the Euphrates River and bury it among the rocks. The Lord comes back to Jeremiah sometime later and tells him to go and dig out the belt. Whenever Jeremiah does this, he finds the belt is now marred and useless.
[ read more...]
How Much is Your Belt Worth?
Jeremiah 13:1-7
1Thus saith the LORD unto me, Go and get thee a linen girdle, and put it upon thy loins, and put it not in water.
2So I got a girdle according to the word of the LORD, and put it on my loins.
3And the word of the LORD came unto me the second time, saying,
4Take the girdle that thou hast got, which is upon thy loins, and arise, go to Euphrates, and hide it there in a hole of the rock.
5So I went, and hid it by Euphrates, as the LORD commanded me.
6And it came to pass after many days, that the LORD said unto me, Arise, go to Euphrates, and take the girdle from thence, which I commanded thee to hide there.
7Then I went to Euphrates, and digged, and took the girdle from the place where I had hid it: and, behold, the girdle was marred, it was profitable for nothing.
In the passage above, we find the Lord telling Jeremiah to go and get a belt and wear it. He then tells him to take his belt and go to the Euphrates River and bury it among the rocks. The Lord comes back to Jeremiah sometime later and tells him to go and dig out the belt. Whenever Jeremiah does this, he finds the belt is now marred and useless.
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