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10 Tips For Leading Change
By: Dr. Fred Childs
1. Define and understand your own reaction to change in order to compare it to the reactions of others.
Even the happiest of changes may cause a feeling of loss for what existed before. As a leader, perhaps you see that the change will save the company, enhance the product, diminish costs, or make the organization more competitive. But what will occur that is outside your own comfort zone? To be a leader of change, you must identify how the change will impact your own personal situation. What stresses will you experience that you will either consciously or unconsciously pass on to others? Will you also fear for the future of your job or your department? Will you survive, but see many of your colleagues go? Will you have to learn a new skill or move to a new location? Only if you take the time to specifically define your own reaction to change can you put yourself in the shoes of those you lead who will have their own reactions, fears, and behavioral fallout.
2. Involve those people who will be affected by change in both the planning and implementation process.
When change is dictated, resistance is the automatic response to the stimulus. Leaders are able to gain much more cooperation when they invite others to join the plan. Include them in figuring out how to implement change, even when they are obvious in their opposition. Co-opting the opposition is the best way to get their buy-in. Leaders may even end up with some better ideas for making the change work.
3. Communicate the vision so others can understand and buy in to the change.
The benefit of the end state must become the driving force to persuade employees to work through the agony of change. There must be something better waiting, and it must be visible throughout the pain. Often leaders have a vision that makes great sense. However, this bright future may not be shared beyond the inner circle. Failing to understand, employees feel uncertain as to why they must change and where they are going. Uncertainty itself can be more painful than change.
4. Share all possible information about change with the widest audience possible. When you think you have spread the word, start over.
In the midst of change, the best advice is, "Communicate, communicate, communicate.' Unless information is proprietary or may be helpful to the competition and harmful to the organization's success, it should be shared widely. lf employees understand why actions are taken, what is expected, and how the change will lead through the steps toward the vision, they are much more likely to come along on the journey. When employees do not have information, they are more likely to resist or even sabotage change efforts that appear to threaten their stability and security. When Lockheed and Martin Marietta began the merger process, the leaders of both organizations traveled to every major site and talked directly to employees. The message was carried in videotapes, written documents, and personally by leaders at all levels.
5. Explain the impact of change on individuals more than on the organization.
When the status of one's job is in danger, an employee really doesn't care about organizational success. At a time when GE was downsizing, employees were attending training programs at the same time that they were wondering whether their desks would still be there when they returned to their offices. Corporate leadership was talking about the need to slim down for future financial success, but employees were used to a culture in which they were GE employees for life. Productivity was significantly degraded while employees wondered about the personal impact, not the organizational impact, of the change.
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Solipsism is the belief that nothing exists outside of your self. If you, while reading this article, believe that this article and everything around you are figments of your imagination, you are solipsistic.
Sounds strange? No, it is very real.
Engine Charlie Wilson, former CEO of GM, once said, “What is good for GM is good for America!” Engine Charlie was indulging in solipsistic thinking on behalf of GM.
Grades in school may be another example of solipsism. The purpose of school is learning. We create a surrogate indicator of learning: grades. Then we collude with each other to pretend that grades are an accurate indicator that learning has or has not taken place. We no longer even question the legitimacy of grades.
Another example is sweeps week. Twice a year there are weeklong surveys of TV viewership. The ratings during sweeps week are important because they determine what the networks charge for advertising. The solipsism is this: We pretend that the programs during the sweeps week are representative of the network’s regular fare and that the ratings during sweeps are indicative of something real.
Another example: The Discipline of Market Leaders, a book that made The New York Times list of best-selling books. This occurred because those behind the book were able to identify which stores around the country were used by The New York Times as their sample for calculating which books were best sellers. By buying up their book at these stores, they could artificially inflate the figures. The solipsism: pretending that The New York Times list accurately depicts the sales of books (and that the volume of sales of books is an accurate measure of what is worthwhile to read).[ read more...]
I marveled as I observed each presentation. The goals were impressive, and every presenter received accolades at the conclusion of each delivery. It was an annual goal setting and calendar planning session. It was expected that I would be impressed. When everyone was finished the pastor asked me if I had any questions for the various department leaders now that the presentations were finished. I did have a few.
“How many people on your team or in each department have any clue as to what you just presented? As the department leader did any of you create these presentations on your own and without the input of your team? Were any of these presentations simply modifications to last years? Did anyone achieve what was proposed to do last year? How do you hold yourselves accountable to attaining these goals? Do you or they know how you are going to accomplish these goals? How do your goals support the goals of the other departments? Are the goals of every department mutually supporting one common church vision? Are the goals of any one department pulling in a separate direction and counteracting the goals of another? Did the church develop its vision first and then have every department develop goals that are essential in order to reach the vision? Are your goals self-serving or do they benefit everyone else? Are any departments competing for people, calendar time, resources or talents in order to achieve your goals? How do you intend to measure these goals in order to track them? What data did you use in order to set your goals? Does anybody know exactly where this church is heading and what its vision is?”
These were just a few of the questions I asked. Surprisingly nobody had answers for any of these questions.
I then told them a true story. Recently my wife and were stopped at a traffic light. A Day Care Center was located on the corner and we observed over twenty children and a few teachers having a car wash. It was hilarious! Each child had on a little yellow T-shirt with the Day Care Center logo emblazoned proudly across the front. They were running, chasing each other, and expending a lot of energy. It looked like a swarm of little bees humming around. One little boy was chasing some girls with a soapy sponge. Another was spraying his friends with the water hose. There was a cacophony of screaming and laughter in the air. We both laughed at the sight of the people actually doing all of the work. The teachers were washing the cars and trying in vain to get everyone to cooperate with them.[ read more...]
There is truth in the saying that you live life in forward motion but you understand it looking backward. I know for myself I would certainly have done many things differently had I the opportunity to do things all over again. However, like everyone else, you only get one chance at this circle of life.
Those who have a teaching father or mentor have an inside edge on doing things right the first time . . . if they have the willingness to listen and apply Godly advice to their life and decisions. Unfortunately, such is not the case for most individuals.
Leaders are a unique breed. They are fueled by passion. They feed off the energy of accomplishment. The adrenaline can be addictive. It is not uncommon for leaders to be so enraptured by the doing that they lose track of their state of being. Many people who succeed at leadership therefore fail at the more important things in life such as family and personal development.
The scripture asks, "And what shall a man profit if he gains the whole world and loses his own soul?"
The best time to consider the impact of leadership upon you and your family is now. It cannot wait any longer. Today needs to be the day that you do what is best for those you love the most.
Ponder this sobering thought. At the end of your days who will be there to weep over you? Who will carry you to your final resting place? Who will bury you and weep afterward over regrets and missed opportunities? The answer is your family. It won't be those you neglected your family for.
Ponder another sobering thought. If your spouse or one of your children died today would you bury them with regrets over missed opportunities? If you are like most leaders the answer probably is yes. Please don't say this can't happen to you. It can.
A few years ago I landed at a large airport. Soon after deboarding I noticed multiple ministry colleagues in the area. As I spoke to them they informed me they were there to meet another colleague who had been on an overseas mission trip. He was to land soon and they had to give him the sad news. His wife was killed in a tragic automobile accident on her way to the airport that day to pick her husband up from his missions trip.[ read more...]
One of the saddest occurrences is when I spend time trying to mentor an experienced Christian minister who is wrestling with regrets, guilt and self-condemnation after they have given a lifetime to the work of God.
Christian ministry should be satisfying and rewarding. The joy, peace, fulfillment and contentment should be overflowing for anyone who has devoted their life to arguably the world’s most noble profession. Surprisingly instead of entering a time of bliss and contentment, a vast number of ministers and their spouses enter their later years disillusioned, angry, bitter, depressed and saddened over missed opportunities, mistakes, bad judgments, regrets, and a list of similar discouragements.
This simply ought not to be.
What about you? Are you living with regret, guilt, or condemnation right now?
Is it easier for you to quote Romans 8:1 than it is to live it?
“There is therefore now no condemnation to them which are in Christ Jesus, who walk not after the flesh, but after the Spirit.”
The word “condemnation” means an adverse sentence (the verdict). There should be no adverse sentence or condemnation but reality says there often is. If so, then the question is what caused it? Or, from where did it originate?
Even if you could identify the point of origin for your feeling of condemnation you cannot change the history that caused it. However, you can learn from history, make adjustments, and not repeat the same mistakes in the future. Another key point is that Romans 8:1 reveals the answer to living condemnation free. It says to, “walk not after the flesh, but after the Spirit.” To state it plainly: the Spirit will lead you to a condemnation free life and ministry whereas the flesh will lead to condemnation.
From a practical standpoint the following suggestions will assist you in building a condemnation free life and ministry.
Plan your finances as though you will live 150 years. One of the greatest tragedies is that many of us have failed to plan for the day of retirement. It is a mistake you will live to regret. Many of those who chose to spend it all because the Lord was coming and they didn’t want to leave it for the antichrist died broke and foolish. They had no oil in their lamps when the day came that they needed it.[ read more...]
Let’s look at some real examples of effective preaching. Our text will be from Acts 2 where Peter preached on the day of Pentecost, and from Acts 3 where the lame man was healed while they were on their way to the temple. In both of these instances Peter ministered in such a way that thousands were saved. I think we can learn a lot from Peter (Acts 2:14-38 & 3:12-26).
Effective preachers must study. As you look at these two messages from Peter, you will see that he had studied the word. In both instances he was suddenly given the opportunity to preach, and he was “instant in season and out of season” (2 Timothy 4:2). There is no shortcut to “studying to show yourself approved, a workman that needs not be ashamed, rightly dividing the word of truth” (2 Timothy 2:15).
When I first started preaching I would minister on a different book of the bible every service – and we had three services each week! I used at least seven commentaries on each book. After researching them thoroughly, I would then seek the Lord as to how He wanted me to present the message and what kind of application He wanted for His people.
This took a lot of time and effort, but it was well worth it. It placed ample research under my belt to draw upon later when I wouldn’t have as much time. Taking shortcuts to in depth study will rob you of the rich jewels that the Lord desires to give you from His word and Spirit.
Effective preachers must memorize the Word. There is nothing more powerful than the Word of God. Peter, in his sermon on the day of Pentecost, quoted large and obscure passages of scripture. He didn’t pull out a scroll and start looking things up, he knew them by heart. We have the promise that His word will not return to Him void (Isaiah 55:10-11). It is sharper than any two edged sword (Hebrews 4:12). The word will do more in the hearts of people than I ever can. When I was first saved I made up my mind that I wanted to give people God’s answer to the problems of life and not only what I thought. My opinion is not worth much, but what God has to say is of eternal value.
Nothing has helped me in my preaching and teaching more than the memorization of scripture. Even if people have a hard time taking it all in, it will go on to work in their lives for years to come. Jesus said the Holy Spirit would “bring all things to your remembrance whatsoever he has said unto us” (John 14:26). His promise is that He will bring the appropriate scripture to us when it is needed the most. It was said of Jesus that when He was in a house in Capernaum, and there was so many people crowding into the house that there was no longer any room, that “He preached the word unto them” (Mark 2:2). It’s the word that makes our ministry truly effective as it did Jesus’.[ read more...]
In the nightstand next to my bedside is a plastic baggie. Folded neatly inside is a small remnant of what remains of a little red shirt. The shirt was an integral part of two events that changed my life profoundly. One event was by tragedy, and the other by the delivering power of the Holy Ghost. Before this article is completed I hope to use that little red shirt to answer the following question for you, “What do you do with the things that the Holy Ghost hasn’t fixed?”
I must begin by exposing my soul to you the reader. My life has been deeply imprinted by a number of personal tragedies, only several of which I will mention herein. At the age of 19 months I was admitted to the hospital after a lengthy illness. The night I was admitted I died. My father fell across my bed weeping and calling upon the name of the Lord. God heard His prayer and restored life into my body, but I remained curled up in a fetal position, dark circles under my eyes, and the eyes were rolled back so that only the white was showing. My hands and feet were drawn and curled up. I lost 8 ½ pounds of body weight in a little over five hours! The transformation was remarkable and horrendous. My mother went home to rest that night because she was expecting her next child, leaving my father at my bedside. My death and transformation occurred after her departure. She could not recognize me when she returned to the hospital after going home for only a few hours. She actually thought I was someone else’s baby!
I spent much of that night in a bathtub full of ice because of the extreme fever that was destroying my brain by the minute. The next morning I was taken into surgery where four surgeons operated on me. The report to my parents was not good. My appendix had ruptured 3-4 days prior to the surgery. They were dislocated which required more extensive cutting. My body cavity, stomach, and intestines were filled with gangrene. My intestines were completely blocked by a growth necessitating the removal of much of my intestines. Eventually they gave up and simply sewed me together. The surgeons told my parents there was nothing they could do to help me, and that it was best for me to die. Their diagnosis was that my brain was completely devastated, I was a vegetable, and I never would recover. Even if I did, my organs would not work and body functions could not happen properly. The Catholic hospital administered last rights to me. I would soon just be another statistic.[ read more...]
Making a change in pastoral ministry is challenging for any pastor and his family, even when they have chosen the time to make that transition. However, a staff pastor and family who are released from their present ministry and must make a transition to a new place of ministry face a different situation. Thus the question, “How should a minister respond, act, and live if he is asked to leave his pastoral ministry?”
Ministers have been released from staff ministry positions for various reasons: decreased church income, downsizing of pastoral staff, the phasing out of a particular ministry position or consolidating church ministries. Regardless of the reason(s) for ministry release, this type of transition can be traumatic to the pastor and his family. Because of the emotional, financial, spiritual, and family issues, this topic must be addressed to help ministers and their families who have been asked to transition from their church ministry. Having been through this type of transition myself as a staff pastor in the past due to pastoral change and staff downsizing, I share some insights that will help edify and support the minister and his family who are in transition.
The ministry family leaving a church may experience emotional stress, financial strain, grief, and a sense of frustration. The exiting staff pastor may question the effectiveness, value, usefulness, credibility, future, and potential of his ministry. Income may be an issue, especially if the staff pastor was the major wage earner in the family. There will also be the question of health insurance. Because health costs can be expensive, health insurance is a necessity. If a transitioning staff member lives in a church parsonage he may wonder, How long can we live here? These are just a few of the concerns that a transitioning staff pastor will be forced to address. What follows are a few suggestions that will help the transitioning pastor and family.
1. Affirm your personhood as a Christian.
God loves you. You, your ministry, and family are valuable to Him. He knew this change would take place before you were asked to make your transition. He has confidence that, with His help, you will make it and your future will still be bright. He knows this is a traumatic change that affects your life, finances, ministry, self-perceptions, spouse, and children.
2. Continue growing in your personal faith walk with God.
You will need to grow spiritually through this situation. Don’t become stuck on, Why is this happening to me? Instead ask,How can I grow through this situation and see glory brought to God?[ read more...]
To avoid burnout one needs to identify ways to refuel the energy expended in their challenging role of bi-vocational ministry. Exercise, proper diet, and adequate rest cannot be over-emphasized for long-term health, stamina, and creativity.
One analogy is that of an automobile over the course of a year. It order to function without failure it needs to visit the occasional gas station, be serviced for lubrication and filter replacements, undergo routine preventive maintenance, be cleaned, have inspections and documentation kept current, and so forth. Just as these things are essential to problem-free automobile service, similar things are essential to problem-free bi-vocational ministry. A few tips include:
- Block out multiple windows of time for quality family time each week.
- Maintain spontaneity and the capacity to have fun.
- Schedule a vacation or time away from church and work at the same time.
- Leave work at the office. When you come home bring “you” with you.
- Discover ways to expend excess energy, tension, and anxiety.